Privacy Policy

Last updated: January 2024

1. Introduction

Cleanlee ("we", "us", "our", or "Company") operates the cleaning service application. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our service and the choices you have associated with that data.

We use your data to provide and improve our service. By using Cleanlee, you agree to the collection and use of information in accordance with this policy.

2. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our service to you.

Personal Data:

  • Name and contact information
  • Email address
  • Phone number
  • Service address and location
  • Billing information
  • Service preferences

Usage Data:

  • Browser type and version
  • IP address
  • Pages visited and time spent
  • Device type and operating system
  • Referring URLs

3. Data Retention

We retain personal data for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy.

Transactional Data: Kept for 7 years for tax and legal compliance
Account Information: Retained until you request deletion
Communication Records: Kept for 2 years or until deletion request

4. Data Security

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

We implement industry-standard encryption and security protocols to protect your information from unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

Depending on your location, you may have the following rights:

  • Right to Access: You can request access to your personal data
  • Right to Rectification: You can correct inaccurate data
  • Right to Erasure: You can request deletion of your data (Right to be Forgotten)
  • Right to Restrict Processing: You can limit how we process your data
  • Right to Data Portability: You can receive your data in a portable format
  • Right to Withdraw Consent: You can withdraw consent at any time

6. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Cleanlee Privacy Team

Email: info.cleanlee@gmail.com

To request data deletion or exercise your rights, please visit our Data Deletion page.

7. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. Regulatory Compliance

This privacy policy is designed to comply with:

  • GDPR (General Data Protection Regulation) - EU
  • CCPA (California Consumer Privacy Act) - USA
  • PIPEDA (Personal Information Protection and Electronic Documents Act) - Canada
  • Other applicable local and international data protection laws